Track your order
Welcome to our tracking page! Here you can easily track the status of your order by simply entering the tracking number we provided in your confirmation email. Stay up-to-date with the latest information on your delivery and ensure a hassle-free experience. Thank you for choosing our services! If you have any questions don't hesitate to contact us.
Have a Question?
How soon will I notice results with SolvraCare?
How soon will I notice results with SolvraCare?
Get ready for rapid relief! Many users have reported significant improvements after just one 12-minute session. For lasting benefits, regular use is the key. SolvraCare ensures continuous comfort and relief.
What's the ideal duration for each SolvraCare therapy session?
What's the ideal duration for each SolvraCare therapy session?
No need to rush - we've got your comfort covered. A mere 12 minutes a day with SolvraCare's "Triple Method" Massager is all it takes. It's like having a personal shoulder therapist, ready to help whenever you need it.
Can I use it on either shoulder?
Can I use it on either shoulder?
Yes! our shoulder massagers can be used on either your left or right shoulder. SolvraCare comes with fully adjustable straps so you can get a comfortable fit no matter what your shoulder size.
What if it doesn't work for me?
What if it doesn't work for me?
Our device comes with a 90-Day Risk-Free Guarantee. We're incredibly confident that you'll get relief from your shoulder pain and swelling with our device, but if you don't, please contact support@solvracare.com within 90 days of receiving the product.
Does it require batteries?
Does it require batteries?
No. Our shoulder massagers are wireless and re-chargeable. Every order comes with a USB Type-C charging cable that plugs into the side of the module on the pad. Just simply plug in and wait 2-3 hours for a full charge. Each charge lasts up to 2.5 hours, depending on usage. thats up to 13 days with one charge with one 12-minute session a day.
How long are shipping times?
How long are shipping times?
Handling time: 12-24 Hours
Expect your package to arrive within 6 to 10 business days. Every order is provided with a tracking number upon fulfillment.
Do you ship to my location?
Do you ship to my location?
At the moment, we only offer shipping to: United Kingdom, United States, Canada, Australia, and Ireland. If you live outside of these locations, please reach out to us and we can look into providing shipping to your location. Contact us here.
Do SolvraCare products come with a guarantee?
Do SolvraCare products come with a guarantee?
Yes! All orders made on our site come with a 90-day money back guarantee. If you are not happy with the results, you have 90 days to return your order for a full refund!
Are your products tested or recommended by professionals?
Are your products tested or recommended by professionals?
Yes. Many of our products are developed in collaboration with wellness experts and health professionals to ensure they meet high standards for safety, comfort, and effectiveness.
Do I need a prescription to order SolvraCare products?
Do I need a prescription to order SolvraCare products?
No prescription is needed. All SolvraCare products are available for direct purchase and are safe to use at home, with no special approvals required.
